Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Tarbert | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Tarbert is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Tarbert, an online pharmacy clinic registered with the General Pharmaceutical Council (GPhC No. 9012511), serving patients in Tarbert, UK. We act as the Data Controller for all personal data collected through our services.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

Full name, date of birth, and contact details (address, phone number, email)
Medical history, current medications, and health questionnaire responses
Weight, BMI, and other clinical measurements relevant to your treatment
Payment and billing information
Identity verification documents where required
Technical data such as IP address and browser type when you use our website

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment safely and appropriately
To process and dispense your prescriptions, with delivery completed within 1 working day once approved by our pharmacist
To communicate with you about your treatment, orders, and any clinical concerns
To maintain accurate medical records as required by pharmacy regulations
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments securely

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and ensure the site functions correctly. We use the following types of cookies:

Essential cookies: Required for the website to operate and cannot be disabled
Analytical cookies: Help us understand how visitors use our site so we can improve it
Functional cookies: Remember your preferences and settings

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information with trusted third parties only where necessary:

Prescribing clinicians: To review and approve treatment requests
Delivery providers: To fulfil your order within the stated 1 working day timeframe following pharmacist approval
Payment processors: To handle transactions securely
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to share information
IT and platform providers: Who support our website and clinical systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain patient records for a minimum of eight years from the date of last treatment, in line with NHS and pharmacy regulatory guidance. Payment records are retained for six years. After this period, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems, and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, request a correction or deletion, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the appropriate regulatory authority if you believe your data has not been handled correctly.